.   课程介绍：      This 4-day instructor-led course teaches studen·1··· ts how to manage WebSphere-related problems more skillfully within their organizations by using problem determination tools and techniques.      Throughout this course, students discuss common scenarios that they may face in their daily activities and learn methodologies and techniques for problem determination, including how to use online IBM support tools to resolve problems. Students also learn how to communicate more effectively with IBM support teams so they can identify a problem and find its solution.      Topics include problems associated with product installation and maintenance, database connectivity, security configuration, server start and stop failures, Java Enterprise Edition (Java EE) application deployment, Web requests, Java Virtual Machine (JVM) tuning and memory management, Web services, and default messaging.      Hands-on lab exercises give students practical experience using their newly acquired problem determination skills within various scenarios, including crashes, security-related issues, database configuration, application deployment, and installation. 课程对象：      This intermediate course is designed for anyone who works on WebSphere-related applications and projects, including administrators, business partners, independent software vendors (ISVs), and consultants. 课程大纲：        Course introduction        Overview of WebSphere Application Server systems and components        Using the IBM Support Assistant        Exercise: Using the IBM Support Assistant        Problem determination methodology        Problem determination techniques and tools        Exercise: Introduction to problem determination tools        Introduction to JVM-related problems        Exercise: Introduction to configuring garbage collection policies        How to troubleshoot hangs        How to troubleshoot crashes        Exercise: Hung threads detection and server crash        Introduction to WebSphere out-of-memory problems        Exercise: Troubleshooting an out-of-memory condition        Introduction to database connection problems        Exercise: Troubleshooting database connection problems        Connection pool tuning and management problems        Exercise: Troubleshooting a connection leak        WebSphere security configuration problems        Exercise: Troubleshooting security problems        Application deployment problems        Exercise: Troubleshooting application deployment problems        Server start failures        Exercise: Troubleshooting server start failures        Request flow and Web container problems        Exercise: Troubleshooting request flow and Web container problems        How to troubleshoot problems with Web services        Exercise: Troubleshooting Web service problems        Default messaging provider problems        Exercise: Troubleshooting WebSphere default messaging        WebSphere installation problems and maintenance update        Exercise: Troubleshooting installation problems        Workload management and high availability problem determination        Exercise: Troubleshooting workload management distribution problems        Course summary